Plus: Adapt Your Leadership Style to Your Teams' Needs; Chief Data Officers Sharpen Focus on Revenue and Products; Featured CIO Placement
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The Heller Report: You and Your CIO Career
09.05.2019 Subscribe

INSIDE THIS ISSUE

  1. Meet Your Customers Where They Are
  2. Adapt Your Leadership Style to Your Teams' Needs
  3. Chief Data Officers Sharpen Focus on Revenue and Products
  4. Featured Executive Placement: CIO for Sunbelt Transformer

Hi Friend,

Qurate Retail Group comprises seven brands, including QVC, HSN, and Zulily. The company is the top video commerce company globally, is among the top 10 e-commerce retailers in North America, reaches 380 million homes through 15 television networks, broadcasts over 150 hours of live content every day, employs 27,000 people, and ships more than 220 million packages a year. And at the center of this massive operation is the customer, whose demands for digital engagement are at an all-time high.

How does a company of this size and complexity create a customer-centric culture? For CIO Karen Etzkorn it is all about talent development and creating a value stream model for technology investments, as she discusses in today’s lead item.

Martha   Martha Heller

1. Meet Your Customers Where They Are

Karen Etzkorn CIO Qurate Retail Group QVC

Digital evolution is challenging for a company as large as Qurate Retail Group. But CIO Karen Etzkorn, the subject of Martha Heller's latest blog, is helping the company succeed by creating a customer-centric culture: going where their customers are and elevating the digital experience.

Read this article

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2. Adapt Your Leadership Style to Your Teams' Needs

Niel-Nickolaisen-CTO-125

In his latest guest blog, Niel Nickolaisen, CTO of O.C. Tanner, proposes a leadership approach to help CIOs and CTO strike the right balance between flexibility and control.

Read this article

3. Chief Data Officers Sharpen Focus on Revenue and Products

data_scientist_125

Once seen as data overseers centered on defense, CDOs are emerging as more prominent C-suite figures tying work to revenue and products, and arming their companies with data-driven insights. Dubbed "CDO 4.0" by Gartner, this new generation of CDOs plays offense and focuses more closely on business strategy, writes Roberto Torres on CIO Dive.

Read this article

4. Featured Executive Placement: CIO for Sunbelt Transformer

Sunbelt Transformer_125

Heller Search was recently retained to recruit a Chief Information Officer for Sunbelt Transformer. Headquartered in Temple, TX just north of Austin, Sunbelt Transformer is one of the world’s largest providers of transformers and electrical equipment for commercial and industrial markets worldwide. We identified Astin Thomas for this role, who brings 14 years of business technology leadership experience to Sunbelt Transformer. Most recently, Thomas was VP, IT Enterprise Applications for Thermon Group Holdings. He earned a BSc in Information Technology from Western Governors University, Austin, TX, and a M. Eng., Cybersecurity Policy & Compliance, from The George Washington University, Washington DC. Congratulations, Astin!

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Fall is almost here, and with this gorgeous season comes a wealth of quality IT leadership conferences and events. I look forward to taking the stage today to address a meeting of hospitality CIOs. I will also be speaking at a healthcare CIO conference, and two CIO Perspectives events by IDG in the coming weeks. More dates and details are available here. Hope to see you!

All the best,

Heller Search Martha Heller
CEO, Heller Search Associates
martha@hellersearch.com