02.14.2019

INSIDE THIS ISSUE

CIO Career Coach Video: How to Change the Culture in IT
Six-Word Lessons in IT Culture Building from the Former CIO of Microsoft
Creating a Culture of Innovation at a Regulated Utility
Eight Steps for Priming an IT Innovation Culture

Hi Friend,

Every CIO I know is driving a major transformation. Whether the transformation is a business strategy shift, a stack modernization, an IT re-organization, or all of the above, the most challenging element of the change is always culture.

Some people adapt easily to a new world of data, frictionless processes, and customer-centricity, but some do not. To help you in your mission to to change the hearts and minds of a large and diverse population, we dedicate this Heller Report to cultural change.

Martha

1. CIO Career Coach Video: How to Change the Culture in IT

When IT’s role was to support business strategy, CIOs needed people who could translate business requirements into technology solutions, and deliver those solutions on time and on budget. But now that IT informs, or even defines, business strategy, CIOs need people who see themselves as business leaders first. In this video from her CIO Career Coach series on IDG.tv, Martha Heller shares how CIOs are transforming their technology cultures into business cultures.

Watch this video

2. Six-Word Lessons in IT Culture Building from the Former CIO of Microsoft

During his 24 years at Microsoft, including the CIO role from 2013 to 2017, Jim DuBois experienced the culture of three very different CEOs: Bill Gates, Steve Ballmer and Satya Nadella. So it comes as no surprise that the first chapter of his book, Six-Word Lessons to Think Like a Modern-Day CIO, focuses on culture. In this guest blog, DuBois treats Heller Report readers to an excerpt from the book and a sampling of his six-word lessons in culture building.

Read this article

3. Creating a Culture of Innovation at a Regulated Utility

At a regulated utility, when you're not competing for market share, how do you justify a strategic approach to technology? When your customers tend not to “shop around”, how do you create a culture of innovation inside your company? In this interview with Martha Heller, Mike Koehler, CIO and Chief Digital Officer at Exelon, discusses his dual role and how he is creating a culture of innovation at the $33 billion energy provider.

Read this article

4. Eight Steps for Priming an IT Innovation Culture

As an IT leader, it is likely that you are working to change the culture in your organization to one that embraces innovation, customer-centricity, agility and adaptability. This is because you know that, without a cultural shift, it will be difficult for IT to meet evolving business expectations and stay relevant. Recently, our friends at The Hackett Group asked CIOs about the drivers behind successful IT cultural transformation. Here is a summary of what their research found.

Read this article

All the best,

Martha Heller
CEO, Heller Search Associates
martha@hellersearch.com