The Heller Report: A CIO’s Checklist for Bringing Shadow AI into the Light
Shadow AI is here—and IT leaders who try to stop it are fighting a losing battle.
Veteran technology leader Christoph Hesterbrink argues that CIOs should embrace reality: employees are already using AI tools, often without IT's knowledge or blessing. The question isn't whether to allow it but how to channel it responsibly. "The objective is not to suppress AI blindly but to enable responsible use while still reaping the benefits of speed and innovation," he writes.
Hesterbrink outlines ten practical moves—from publishing a one-page AI guide to creating rapid tool approval processes—that transform IT leaders from perceived obstacles into catalysts for safe, productive innovation.
Also in this edition: Angela Maragkopoulou, the chief information and digital officer for Sunlight Group Energy Storage Systems, recounts how she kept a complex ERP makeover on track; and Microsoft pledges to foot its AI data center electric bills.
Martha Heller
CEO
Heller
A CIO’s Checklist for Bringing Shadow AI into the Light
IT leaders have two choices when it comes to Shadow AI: try to stop the train or get on board, veteran technology leader and executive IT consultant Christoph Hesterbrink writes in this piece offering a 10-point checklist for CIOs to manage shadow AI without slowing progress. Among his recommended moves: publishing a “dos-and-don’ts” list, setting up an enterprise AI sandbox, and creating a safe disclosure channel for AI use.
The Zero-Disruption Playbook: 6 Principles to Keep A Transformation Initiative on Track
To stay on schedule for a critical ERP makeover, Angela Maragkopoulou, the chief information and digital officer for Sunlight Group Energy Storage Systems, pursued a pragmatic strategy that emphasized clear goals and a recognition that the way people work must be part of executives’ calculus. Among her takeaways: building migration strategies that can recover quickly when things go wrong can prevent major project disruptions.
Microsoft Pledges to Pay for AI Data Center Electricity
Facing growing concerns about new AI data centers’ power consumption, Microsoft announced on Jan. 13 it would foot the higher electricity bills. Brad Smith, vice chair and president, also said Microsoft would: “replenish more of your water than we use,” create jobs for local residents, pay local taxes and invest in local AI training and nonprofits. “We believe that tech companies like Microsoft have both a unique opportunity to help contribute to these advances and a heightened responsibility to address these challenges head-on.”
Featured Executive Placement: Black & Veatch
Heller was recently retained by Black & Veatch to recruit a Vice President of Digital Products. Black & Veatch is a 100-percent employee-owned global engineering, procurement, consulting, and construction company with a more than 100-year track record of innovation in sustainable infrastructure. For this role, we identified Vineet Sinha, who most recently served as Vice President of Product Management, Delivery and Customer Success for Johnson Controls. Sinha holds a bachelor’s degree in engineering from the University of Mumbai. Congratulations, Vineet!
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