
The Heller Report: How Journey Teams Transformed IT at Ochsner Health
One of the most critical enterprise capabilities in our new data driven world is cross-functional leadership, which often requires a dramatic perspective shift.
How can technology leaders get an entire organization to focus on one set of values, outcomes, and goals? For Ochsner Health, the answer is a journey model made up of cross-functional teams that focus on the user experience, not just their own siloed role.
“The journey model allows our technology teams, who have traditionally prioritized applications over experiences, to shift focus to providers, patients, and employees," says Amy Trainor, CIO of the New Orleans based healthcare organization. "The journey team also prioritizes investments, which is the real win. Traditional healthcare IT never gets to prioritize, because everything is always considered a top priority. The prioritization focus drives a more strategic mindset.”
Learn all about how Trainor and her team launched the journey model, structured the team, engaged stakeholders, and are measuring the benefits.
Also in this edition: this month’s IT executive appointments; and an AI-aided analysis of the Dead Sea Scrolls indicates the manuscripts are older than previously understood.

Martha Heller
CEO
Heller
How Journey Teams Transformed IT at Ochsner Health

Instead of concentrating on technologies, cross-functional IT teams at Ochsner Health concentrate on their customers’ experiences. The result, explains CIO Amy Trainor, is the company positions its technologies to create a more responsive technology organization. “We are getting projects done more quickly and in a more organized fashion,” she tells Martha Heller in this interview for CIO.com.
Roundup of New CIOs for June

The Home Depot named Angie Brown, a 27-year veteran and senior vice president of IT at the retailer, to be its new CIO; Aerospace giant Northrop Grumman appointed Travis Garriss, formerly CIO for BAE Systems, as its new chief information and digital officer; workplace benefits provider Unum Group tapped Sheila Anderson, former CIO at Aflac, to be executive vice president and chief information and digital officer; and the American Lung Association announced Keith Tyrka, former vice president of planning, performance and technology at the College of DuPage, as its new chief information and technology officer.
New AI Model Creates Stable Lego Models from Text Prompts
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Parts of the Dead Sea Scrolls have received a new analysis aided by machine learning that may change scholars’ understanding of when scribes put ink to ancient parchment. Researchers from the University of Groningen in the Netherlands detailed their use of an AI model to view ancient samples to estimate more precisely when they were created, The Guardian reported. For example, a Book of Daniel excerpt was older than traditional paleography analysis suggested. “It was previously dated to the late second century BCE, a generation after the author of the Book of Daniel. Now, with our study we move back in time contemporary to that author,” said researcher Mladen Popović.
Featured Executive Placement: TI Automotive

Heller was recently retained by TI Automotive to recruit a Chief Information Officer. TI Automotive is a Tier 1 supplier of market-leading safety and performance-critical products and highly engineered components to the global automotive industry. For this role, we identified Sheryl Haislet, who most recently was Chief Information Officer for Vertiv. Haislet earned a B.A. from the University of Michigan and an M.S. from Grand Valley State University. Best of luck, Sheryl!
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