The Heller Report: Using AI to Reinvent Care Delivery at Novant Health

Vijay Sankararaman, chief AI officer at Novant Health, is using AI to reshape how care is accessed, delivered, and supported, while establishing the CAIO as a catalyst for rethinking how the organization operates. “Transformation for us is about reimagining the patient experience, ease of use for clinicians, and value-add from our operations. That is our AI lens,” he tells Martha Heller in this CIO.com article.

Heller promoted Morgan Breschi to senior principal in recognition of her successful placements of CIOs, CTOs, CISOs and AI leadership roles across our PE client base. “Morgan consistently partners with our clients to deliver exactly what they need in today’s current marketplace: a technology leader who understands their business, brings true transformation capabilities, and creates lasting value,” Heller CEO Martha Heller said. “And she runs a fast search.” 

What started as a dispute over an unpaid debt created an opportunity for AI’s first win in an English court case. Garfield AI – authorized for use by a British solicitors’ organization – “prepared four witness statements and a bundle of documents for the three-hour trial” on May 14, The Guardian reported. The court found in favor of a freelance HR consultant who sought £7,000 (about $9,200). The consultant, who paid £400 for the AI service, said the low fee enabled her to pursue her claim. Garfield’s work products were clear and efficient, said Dominic Li, the barrister who represented the case. He added: “The advocacy at trial remained essential and a fundamentally human exercise.”

Heller has been retained to recruit an experienced and highly qualified Chief Information Officer for an industry-leading and award-winning hospitality company. This role will provide vision and leadership for developing and implementing information technology initiatives. The Chief Information Officer will be responsible for all aspects of the organization’s information technology and systems, including developing and supporting the company’s own enterprise POS systems across both dining and refreshment platforms, as well as loyalty and mobile ordering platforms to ensure the IT strategy aligns with the company’s business objectives. The ideal candidate will have a proven track record in leading product and engineering teams responsible for enterprise and customer-facing platforms (e.g., POS, digital ordering, payments, or loyalty systems), ideally within multi-site or distributed environments. Ideal candidates also should have a minimum of 10 years of progressive experience in leadership roles. The role is based in Syracuse, NY.