The Heller Report: New Survey: Technology Outgrew Its Measurement Systems. Even GDP Can't Keep Up.
Two hundred years ago, the steam engine moved us from the farm to the factory. Then software moved us into the data economy. Yet we still measure value with industrial-age instruments, like GDP, born in 1934.
In our uncharted paradigm, the only operating model is one without silos, and where tech value is a team sport. This means, CIOs and CFOs, it’s time to get together.
Your remit: co-own the role of chief technology economist, and weigh cost, risk, and value in every decision.
So says Howard Rubin, founder of The Technology Economists. In today’s lead item, Stephanie Overby reports on his September survey (thanks for taking it!). Not only do 93% of respondents fail consistently to tie tech investment to business outcomes, 91% say GDP doesn’t capture technology’s true economic impact.
Rubin’s advice: Track what you invest, what it produces, and whether the value justifies the cost. “If you’re not tracking that,” he says, “you’re budgeting blind.”
Also in this edition: Longtime cyber leader Timothy Youngblood on building an AI-enabled security team; I talk to Business Insider about confirming job applicants’ credentials in the wake of a recent press secretary’s ouster; and Heller promotes Beth Martins to principal, a boon to our growing recruiting organization.
Martha Heller
CEO
Heller
New Survey: Technology Outgrew Its Measurement Systems. Even GDP Can't Keep Up.
The instruments used to measure technology’s impact—at both the enterprise and national economy levels—haven't kept pace with what technology has become, according to a new survey from The Technology Economists. Founder Howard Rubin explains why the old instruments no longer work, and what a new one might look like. “Today we need to focus on technology investment, the cost of technology capital, and its value to nations, businesses, and people," Rubin says.
Timothy Youngblood on Building the AI-enabled Security Team
Yes, AI is beginning to automate some of cybersecurity's traditional entry-level work. The bigger story, longtime security executive Timothy Youngblood argues in this Cyber Means Business series interview, is how the technology is reshaping the skills, structures and leadership models security organizations need to succeed. For CISOs, the changes mean rethinking how they develop talent, organize teams and position security to lead AI adoption across the business.
Questions about Former White House Official Have Recruiters Talking about Vetting Candidates
Former White House Press Secretary Katie Zacharia's ouster within a week – after questions about her legal career revealed she had never passed the bar – caused a stir among recruiters, Business Insider reported. Heller CEO Martha Heller told the publication verifying credentials is a standard practice. Heller told of calling the college where an executive candidate had claimed to earn a degree, but where a flood destroyed records. The college said there had been no flood. "It was like detective work," Heller said, adding the issue was not the lack of a college degree. The problem was that the candidate misrepresented his education and then doubled down when questioned, she said.
Heller Promotes Beth Martins to Principal
Heller announced the promotion of Beth Martins to principal, a role in which she will continue to foster close client partnerships grounded in a deep understanding of each organization’s distinct goals, strategic priorities and leadership needs. “Beth’s promotion signifies not only her exceptional performance, but our commitment to developing talent and promoting from within,” says CEO Martha Heller. “Our clients and candidates trust Beth’s keen eye for executive technology talent.”
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