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CUSTOMER SERVICE

 

Passion for Improving the Customer Experience

By Steve Rovniak
May 22, 2019
 

For IT to Drive Business Growth, Get to Know Your End Customers

By Eduard de Vries
May 1, 2019
 

Maximizing CIO and IT Organizational Clout

By Eric Bloom
Dec 12, 2018
 

Let Honor Be Your Guide

By Chris Van Liew
Nov 28, 2018
 

CIO Job Search: My three 'non-negotiables'

By Steve Rovniak
Jun 13, 2018
 

Building World Class IT is a People Project

By Kevin Field
Apr 18, 2018
 

Rip the Lid Off Your IT Black Box

By Bob Wittstein
Jan 10, 2018
 

Tap Customer Data for Your Business Transformation

By Mark Hoffmann
Dec 2, 2015
 

What does “Digital” Mean? Our Readers Speak

By Martha Heller
Nov 11, 2014
 

CIOs and Managing the Innovation Cult

By Peter Waterhouse
Mar 19, 2014
 

Getting Your Global IT Organizational Structure Right

By Dennis Hodges
Mar 11, 2014
 

CIOs Must Disrupt IT

By Martha Heller
Mar 5, 2014
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